What an AWFUL, DISSAPPOINTING, TOTALLY OVERRATED excuse for a restaurant. If you feel like having a really crappy overpriced meal, terrible service and useless management then Possums is the place! I promise you it will ruin your day and leave a vile taste in your mouth. The manager is useless and has a sense of entitlement which is nauseating. My food came out wrong TWICE and after that I didn’t bother as it was too enraging to deal with the waiter who did not seem phased at all by the mistakes he and the kitchen was making. AVOID!!!!!!

I have always enjoyed this restaurant. Unfortunately today I feel they have let themselves down. It started off well. They have a small but excellent wine list. The starters were enjoyable. My dissatisfaction startet with the main dishes. I ordered the Samon and my partner ordered the duck. The presentation and taste of the duck was excellent. My meal unfortunately was the opposite. On a very bare plate a tiny piece of about 100g of over grilled tastless samon was served with a spoon of mash. The samon had a distinct old oil taste. How disappointing as I had this before, and the portion was previously generous and tasty. What was more disappointing not once did our waitress during or after the meal ask us if we enjoyed our meals. I left with a feeling of great disappointment.

THE WORST MANAGED RESTAURANT IN TOWN We were invited for my best friend’s birthday to eat at Possum’s on Burnside today. While I’m not one to post on-line reviews, Possum’s on Burnside CALLS FOR AN EXCEPTION. This is THE ONE PLACE IN JOBURG I WOULD URGE WHOEVER IS READING THIS TO NEVER VISIT! THEIR SERVICE IS EXCEPTIONALLY APPALLING! We started with an unwelcoming and hugely inadequate parking situation that none of the attendants would address or help sort out when we needed to park our vehicle. Once we entered the premises and asked to be directed to the table booked for our party of 8, we were shown to two different tables with people already seated and not belonging to our party. Nobody seemed to know who, what, where. The waiter seemed to think it wise to engage into an argument with us when we expressed our frustration at being dragged about the restaurant from table to table lagging a fairly heavy and cumbersome parcel (gift)! Once we eventually spotted our table, sat down and ordered drinks, we were informed that we could only have that table for about 30 minutes and that thereafter, our table was actually elsewhere and we would have to move. Clearly annoyed by the unheard-of treatment we asked to speak to the manager. An older woman, probably in her mid-seventies, with no manners, uncouth and all-round unable to manage her demeanour, never mind a restaurant, showed up and…..lo and behold….instead of apologising for the shocking service, she decided to enter into an argument with us. We were then moved to a filthy table with no table cloth nor settings. After two bottles of bubbly we were informed that they had run out of both bubbly and water………the waitress herself was mortified at the manager’s lack of professionalism and manners. If the owners of or investors in this establishment (since the old woman clearly doesn’t own it) care to build a decent reputation, we strongly suggest they consider getting rid of manager and some of the staff. Thank you for the disgracefully dismal experience. We will not be back. Massimo & party

What a load of crap! The worse way to spend my birthday. Overpriced and average food. Go elsewhere to spend time with your family and friends.

Ambience: sucked because of our bad seating Service: very very bad Food: I did not enjoy my food Possums owners dog pooping next to our table: I thought I was the only one with a negative view of Possums but after friends shared the same opinion and read about other people also had negative experiences, I think it is my duty to share my bad experience there. Have eaten there three times and were not really impressed and the last time I was very very disappointed and will never go back. I made prior reservations with Khumalo who assured me he had a table available in a nice spot for us. On arrival the manager Sydney said the only table that was available for us was adjacent and overlooking the car entrance and parking area, and the seating arrangement was up to him, and not Khumalo. The restaurant was very empty. Only 4 or 5 tables out of around 30 tables, I could see, were occupied. We were well behaved, well dressed, came in two cars of over R1m each. No reason to treat us like peasants putting us at the gate of a very empty restaurant at the time. After sitting at the table for an hour staring at the car guard and my own car, the owner’s medium sized overweight dog walked lazily from further within the restaurant, stopped within a meter from our table, bent his back making ready to poop. I firstly tried to chase the dog away but when I saw it was not discouraging him, I threw an ice cube at him. Softly, not to hurt the dog. I don’t want to visit a restaurant spending R500/R600 for two on food and wine and having the owners dog pooping next to us. After the dog backed off he came back after 5 minutes and did the same after which I had to drive him off with an ice cube again. After the waiter came I asked him why can he not move us to one of the other many empty tables, especially after they promised us a good table, and that Caren’s dog is obviously using our table area as his regular toilet. Possums was relay making things challenging for well intended customers. After about 15 minutes the owner, Caren, appeared and chased us out of her restaurant for throwing ice cubes at her dog pooping at our table. Wow…(Not good) My friend suggested that perhaps she did not know what happened and to explain politely the circumstances in her office. So I walked to her office but Caren did not even wanted to listen and insisted we leave. I couldn’t believe her impudence. I wanted to record it but three waiters including Sydney grabbed me from behind to take my phone from me. I never raised my voice, not threatening or disturbing anybody. Thank you Possums for ruining a good time.