After ordering a medium rare steak which came well done, I returned the steak. The supervisor on duty who came to ask about the meal was extremely rude and said she would call the manager as the steak was perfectly done. The manager came and was equally rude to the extent that she told me to Google meat temperatures. When I requested that she not raise her voice and shout she said she was doing this in defense of their food. I have never received such rude, uncouth behaviour in a place where I should be a valued customer. I have frequented Harvard Cafe in the past but after being talked down to and berated merely for requesting the steak as I ordered it, I will not be returning. Harvard Cafe clearly does not value their customers
