Food is terribly disappointing. Go elsewhere. Food is so mediocre, you are farbetter off eating at a pub. Attended a third event there this weekend and the food just seems to get worse. Will never return. Took 45 min to get our drinks. The hostess acted so arrogant about 3 balloons. by the table. Keep your attitude, your terrible food and bad service.

Such a disappointing evening. I booked a fine dining evening for our family for my husbands birthday. For us, this was a special occasion and wanted to find somewhere new to celebrate. We arrived in the rain so our terrace table was not available. This is understandable but surely not the first time your restaurant has had to deal with this We ended up in a clearly squeezed in table between two very loud tables. After 5 minutes without services I asked a waitress if we can be moved and she would ask the hostess and come back to us. After a further five minutes without service I went to the front desk. At this point it was raining hard And the reception desk was pouring and the Hostess and myself were getting quite soaked. So she was distracted and not concerned about my request for new table but said I can find someone in a blue suit to move me. So I had to go find someone on a blue suit in a very busy and very large restaurant. When I did he was very helpful and moved us to an upstairs section which was quiet. Clearly the rain and the busy evening was not something your restaurant has ever had to deal with, as all we could hear from tables around us were complaints. Not the celebratory evening we had planned We received our first drinks half an hour after we arrived. We received our starters right after our breads, practically at the same time. Our waitress looked like she was trying to cope under extreme pressure and was hardly on our floor so we as impossible to order drinks. We ended up ordered drinks, mains and desserts to try avoid any other delays. Half an hour after our mains order we were advised that one dish was not available. This was a special occasion and i wanted a special occasion and fine dining experience which was not the case at all. The hostess is so rude from arrival to not being interested in my issue. The waiters were clearly trying their best but everything was severely lacking. My husbands birthday was not what I had planned at all and I will not be back.

The first thing that stands out about this venue is the view. Breat taking and nothing you have seen or pictured. This restaurant allows for indoor and ourdoor dining. Great setting and comfortable. Being my birthday we received treatment like no other. From the complimentary non alcoholic champagne to the desert. Never have I been treated to that in all my life and dining. Our waiter Nathi was awesome and always available to check if we were ok. Actually the service of staff from flames is 5 star. And the food was on another level. Ordered lamb chops which were well done since I don't like rare meat and the portions was generous making it worth my penny. My husband opted for a burger. Came with chips and very tasty. Their food leaves and impression and makes you want to go back as I am planning to do. Great for families and couples it has become my best restaurant in the whole of Johannesburg. Visit to get an awesome experience.

An absolutely stunning venue with views for days. However, the food does not live up to the ambience and especially not to the prices charged. Although this is the perfect spot for sundowners, having some drinks is unfortunately where the night ends. The food is extremely disappointing and very pricey. The food is bland and made without the care and sophistication expected. Had the vegetable curry - extremely plain, which i tried to rescue with masses of table salt. Another diner had the steak - a poor cut, very thin, with excess fat and no flavour. A very disappointing experience. But I do still visit for sundowners!

My husband surprised me with a brunch at Flames for my birthday on Sunday. Everything was great, except that the waiter did not acknowledge that it was a birthday celebration. The table next to us, was treated like royalty by their waiter (maybe you get more attention if you have a larger table booked), and the birthday was acknowledged with a complimentary drink of her choice etc. My husband had told them it was a birthday when he booked, and I had a gift and card in clear view, so it was obvious that this was a celebration, even if the information had been missed at the time of booking. It felt as though it was just duty to serve us, instead of making it special. The buffet food was good, but the cooked plated food was average.