On 23 September'23 I experienced a disappointing incident at Carvers restaurant that has left me dissatisfied and very unhappy. Upon visiting the establishment for a special function, I was abruptly and mistakenly without a reason forcefully asked to leave by a staff member and manager without reason. I have learned afterwards that there was a fight that broke out in the bar area while I was in the toilet, and as I departed from the gents toilet to return to my table, the above mentioned incident occurred. Neither me or anyone from my party was involved or connected in this fight. This unexpected treatment not only caught me off guard but also caused embarrassment, frustration and inconvenience. What is more disappointing is the lack of a real apology from the restaurant management team. Instead of acknowledging their mistake and offering an explanation for their actions, I was left feeling disregarded and disrespected as a customer. I have attempted to communicate with management on email, however they clearly don’t give a "damn" about this anymore as they don’t respond to my attempts to resolve this. As someone who values good service and positive customer experiences, I find it essential for a restaurant to take accountability for their missteps and make amends where necessary. The absence of a genuine apology in this situation only further reinforces my disillusionment with the restaurant's overall professionalism and commitment towards customer satisfaction. It is unfortunate when restaurants or any business fail to recognize that long-term success is dependent on creating genuine connections with patrons, rather than short-sighted profit-driven practices. I don't recommend this restaurant.

Service - average. Food - very average. Management - disgusting. Some miscommunication resulted in 1 plate of food costing R180 instead of R80. When we chatted to the waiter and management about it, the manageress agreed to reimburse us the difference. But when she returned with our money, it was like she was another person. She held the R200, snidely tried to give us R60 instead and made us feel bad about the dispute. Rather go to the McDonald's, it'll be a much nicer outing with friendlier staff.

Very mediocre food, which accompanied by aggressive behavior of other customers and unfriendly family environment. If you have young children - I would STRONGLY recommend against this restaurant!

Joined them for Christmas in July Party at R150 per person. Total rip-off, no Gluwhein, nor Christmas pudding as per their marketing, no manager on duty, buffet completely substandard, food presentation below average. Definitely a let down. No ambience.

Carvers is one of our favourite restaurants. The food is good, the restaurant is comfortable and the staff are generally very helpful. Love the roast lamb! Only issue can be getting a table at times so I recommend booking.