With long queues and water restraints some people go beyond the call of duty. In this case, we are talking about Steven and his staff at Starbucks in Rosebank Mall. On there third day of their debut in South Africa, they were faced with a typical African problem - no water.
When water returned to the premises, Steven was helpful and friendly and assisted us I getting our drinks without having to wait another 2 hours in a queue.
Now, if they could only train their outsourced security who are unfriendly and bullies.
Starbucks are definitely here to stay!