The booking experience as well as ordering a delicious cake from their kitchen was seamless. However on the day of our visit to the resturant, we had to ask several waiters before we were shown our table. Once seated, we had a seemingly attentive waiter to help us but it appeared he had too many tables to look after that the service experience was extremely slow. Water was ordered as we sat down, but only arrived over 30 minutes later. This was to be our experience the rest of the afternoon. The venue itself is great and relaxed, the food served in generous portions, but the lack of service dimmed that down. I would recommend Riboville for a relaxed afternoon out, but not when you are hungry or with a group of people. Quite disappointing for a restaurant of this calibre.