Went to "I want my coffee" Umhlanga this afternoon with one of my customers, so disappointed, completely ignored, when I approached the chap / cashier was told to order at the counter, coffee arrived, no sugar, server just walked off, called him back to ask what the story was and told the venue is self service, get up and fetch yourself, I have no problem doing so but didn't know what the drill was as we were completely ignored / not acknowledged, oh by the way the bacon and egg panini was terrible, the egg was burned, my clients cheese and tomato panini was smothered with salt, he returned it, received a replacement around 15 minutes later, I will never set foot in this establishment ever again, sincerely, Richard Zinn (0828283933)