I had a very unpleasant experience at Emily's eat out. The place is very noisy and dirty. They are unprofessional at the pizza restaurant. I had asked for a drink and they gave me a whole different thing.

Having dreamt of this place over 3 years this was a great time to indulge in all the food I had feasted on from the social media platforms. It too an overnight bus for us to arrive at this establishment. The first thing we wanted was proper meal. And we had lunch. Being on the mountain side overlooking the river on this coastal town, we wanted to have as much seafood as possible. My first meal was Patagonia Bowl which consist of crispy calamari, smashed avo, pickled corn, bean salsa, marinated tomatoes, flat bread and carpet mayo. Hubby went for the classic fish and chips served with a fennel and citrus salad. Very filling and light. And the presentation of the food was top notch ala Carter. On our return from the see we definitely could not wait for dinner and this time the diner menu was different to the lunch and with the task of enjoying as much seafood as possible l opted for their special of 12 prawn platter toped salsa and served with chips. Fresh, big and juicy. And filling. And this time my husband went with a sirloin steak. Juicy and came with a lovely mushroom sauce. This is propper dining. And the food is well presented and portions just perfect. All mornings we were served a buffet style breakfast with English muffins and poached egg. This ranged from the queen who's is poached eggs English muffins and ham, bitou sunrise who h is eggs, bacon pork sausage tomato and mushroom.and many more healthy options like a salmon omelette made with egg whites. The service is amazing and table is kept clean once you finish. Over breakfast the management will come check you and also advise you on places to visit and see around the area. Nothing like I have ever had. The setting is quiet and tranquil with a river view that is breath taking. A mix of morrocan and vintage fill. Full of historical portraits and some belonging to the owners family. An great place to dine.

Friday 3 October 2014 was my first time at this fantastic venue. Amazing setting and very ubique decor. Food is outstanding with friendly and knowledgeable staff. Thanks for a memorable dining experience.

Lovely setting and ambience, food pretty good, but the whole let down by not so great service. Additionally, we were served a pasta dish when the menu made utterly no reference to pasta and referred instead to a dish baked in a paper or foil parcel - and one of us is gluten intolerant.

To whom it may concern

I would like to bring to your attention our dining experience at your restaurant on the above mentioned date. Our booking was made for 8,30 pm 16th January under Varkel. Our table was not ready when we arrived there so we were given the choice of a table outside located next to the fireplace by the pool.
The service was great and the food was tasty. We settled the bill and the waiter informed that there was no rush to leave and we could finish our drinks.

Fifteen to twenty minutes later the restaurant manager came over to our table and said there are other places to do this sort of thing eg. Flashbacks and that "Emily Moon is a restaurant destination" implying that it was time to go.

This is definitely not the way to speak to your clients and leaves a very bad taste. Nonetheless we left after being spoken to like this without finishing our bottle of wine we had ordered over dinner. Your manager could have come over and said "Sorry to disturb but we are closing and would appreciate it if you guys could finish your drinks as our staff would like to go home". There is way of speaking to people in a polite and tactful manner and this was definitely not the case.

I myself being in the hospitality industry understand that there are certain ways of treating people with respect should you want repeat business in today's not so great financial times!

Sherry & Herman