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Reviews

Utopia

Saturday, October 14th, 2023

Reviewed by Nontando Manuel

If there was an option to select a zero out of five I would definitely choose the zero. Reserved and paid a reservation fee for 7 people and upon making the reservation the lady I spoke with communicated that what ever amount left over after our dining experience would then be refunded to me. Upon arriving my friends and I decided that we would only have cocktails and oysters then leave. We then received the most rude and undermining white man who throughout the conversation either didn’t know answers to our questions or insinuated that what we were telling was not the truth. After failing to answer our questions he then bought a man by the name of Washington to our table who promised the refund would be processed. That was the 7th of October. Receiving my refund has been a hassle and a total disaster as I am still waiting till this day for them to provide me with concrete answer as to when I will be receiving my refund. I keep on making phone calls and I’m thrown with empty promises.
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