Die Strandloper Restaurant and Beach Bar reader review

Tuesday, December 24th, 2013

Reviewed by Renier Oosthuizen

While overseas I made an internet reservation for the 28 Nov 2013 during Oct. Having done that I booked and paid for accommodation at Club Mykonos Resort for the same evening. On the 13 Nov I called Strandloper to confirm the reservation. I was duly informed that they were not open that specific evening. When I pointed out that their website had accepted my reservation the lady whom I spoke to was quite arrogant saying "that it was not her fault that the website had not been updated not to allow a booking for the specific day". There was no apology forthcoming and when I pointed out that I had booked accommodation (and paid for it) based on their acceptance of my internet booking her answer was "it's not my problem." I was unable to get a refund from Club Mykonos and obviously can not have any recourse against them.