Eat Out spoke to Junelle Germishuizen about her role as an innovation chef at Ocean Basket and why it’s essential to the business.
An innovation chef is a passionate individual that has spent some time in the kitchen not only as a chef but as a manufacturer of products for the market. It’s a chef who doesn’t create blindly but considers cost, seasonality, operational limitations and skills when creating a menu item.
The experience of such an individual creates credibility among the (in our case) franchisees, and directly impacts and elevates the customer experience.
I create new menu ideas, research new product solutions, work closely with the training department to align the way we upskill our crew, and work at understanding the nutritional values of our meals and the allergens involved.
A need for finding the next best flavour or recipe or teaching a new skill has always been my drive. Innovation is effortless for me.
They should gain a holistic understanding of the industry. A restaurant chef is one thing, innovation is another. It involves leadership and experience in different environments. You need time, patience and experience in several different types of food-related jobs. Once you have worked in a few areas of the industry, you will be able to understand your clients’ needs more fully.
My favourite part is seeing people’s expressions when they taste a new dish. The exhilaration that a good flavour leaves in your mouth, a lasting memory…
The most challenging part is engaging with teammates around the wild, creative part of the innovation. We tend to be a little crazy.